CS Week 2017

22 May 2017 - 26 May 2017
The event is over

Fort Worth Convention Center (FWCC)
Fort Worth / Dallas / Texas / United States of America

CS Week is the premier educational and customer service conference that serves utility professionals at electric, gas and water & wastewater utilities across North America and around the world, providing learning and networking opportunities in support of the utility customer service lifecycle: billing, credit and collections, customer engagement, devices, data & analytics, field customer service, payments and strategies and management. This 5 days event is being organized by CS Week. The venue of this event is Fort Worth Convention Center (FWCC) which is located in Fort Worth, Texas, United States of America. The event will be held from 22 May 2017, Monday to 26 May 2017, Friday. CS Week 2017 will showcase a wide range of products and services related to customer service sector from the leading exhibitors such as ami and mdm benefits, challenges and technology and deployment, automating field service delivery, call center techniques, strategies and technology, changing role of csrs, cis selection and implementation, customer self-service strategies, customer service training and techniques, customer survey data collection, management and protection, credit & collections, demand response, home energy management, integrating gis with cis, meeting customer demands, options for extending legacy systems, outsourcing and multi-sourcing, payment and prepayment options, proven technologies, systems and software, rate case management, regulatory factors, smart grid preparedness, smart infrastructure, social media, strategies for bill presentment, successful project management, systems imRead Moreplementations and upgrades. The approximate number of exhibitors that will exhibit at this event is over 170. The event will accommodate approximately 100,000 square feet of exhibit space. Over 3,000 visitors are expected at this event. Visitor profile of this event includes C-level executives, VPs, managers, directors and all levels of customer service personnel, marketing, rates & regulations, call centers, collections, e-business, B2B, technology development and application support professionals. The frequency of CS Week is annual.

  Address : 1201 Houston Street

  City : Fort Worth, TX

  Country : United States of America

  Phone : +1 817-392-6338

  Website : Click here for venue website

Fort Worth Convention Center (FWCC)

Within walking distance of thousands of downtown Fort Worth hotel rooms, a variety of delicious restaurants and fabulous shopping, and offering more than 250,000 square feet of exhibit space, nearly 60,000 square feet of flexible meeting space and an impressive 28,160 square-foot ballroom, the Fort Worth Convention Center (FWCC) is the perfect venue for any size of event.

Organized by

CS Week

Address: 2612 W. Lamberth Rd. Ste. 300

City: Sherman, TX

Country: United States of America

Phone: 1-903-893-3214

Fax: 1-903-893-6163

Email: info[at]csweek.org

Event at a glance

  Start Date 22 May 2017, Monday
  End Date 26 May 2017, Friday
  Category Business Services & Finance
  Venue Fort Worth Convention Center (FWCC)
  City Fort Worth, TX
  State Texas
  Country United States of America
  Organizer CS Week
  Frequency Annual
  Visitors 3,000+
  Exhibitors 170+
  Space 100,000 square feet
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