CS Week is the premier educational and customer service conference that serves utility professionals at electric, gas and water & wastewater utilities across North America and around the world, providing learning and networking opportunities in support of the utility customer service lifecycle: billing, credit and collections, customer engagement, devices, data & analytics, field customer service, payments and strategies and management. This 5 days event is being organized by CS Week. The venue of this event is Tampa Convention Center which is located in Tampa, Florida, United States of America. The event will be held from 30 April 2018, Monday to 04 May 2018, Friday. CS Week 2018 will showcase a wide range of products and services related to customer service sector from the leading exhibitors such as ami and mdm benefits, challenges and technology and deployment, automating field service delivery, call center techniques, strategies and technology, changing role of csrs, cis selection and implementation, customer self-service strategies, customer service training and techniques, customer survey data collection, management and protection, credit & collections, demand response, home energy management, integrating gis with cis, meeting customer demands, options for extending legacy systems, outsourcing and multi-sourcing, payment and prepayment options, proven technologies, systems and software, rate case management, regulatory factors, smart grid preparedness, smart infrastructure, social media, strategies for bill presentment, successful project management, systems Read Moreimplementations and upgrades. The approximate number of exhibitors that will exhibit at this event is over 170. The event will accommodate approximately 100,000 square feet of exhibit space. Over 3,000 visitors are expected at this event. Visitor profile of this event includes C-level executives, VPs, managers, directors and all levels of customer service personnel, marketing, rates & regulations, call centers, collections, e-business, B2B, technology development and application support professionals. The frequency of CS Week is annual.