CS Week 2018

The premier educational and customer service conference

30 Apr 2018 - 04 May 2018
The event is over

Tampa Convention Center
Tampa / Florida / United States of America

CS Week is the premier educational and customer service conference that serves utility professionals at electric, gas and water & wastewater utilities across North America and around the world, providing learning and networking opportunities in support of the utility customer service lifecycle: billing, credit and collections, customer engagement, devices, data & analytics, field customer service, payments and strategies and management. This 5 days event is being organized by CS Week. The venue of this event is Tampa Convention Center which is located in Tampa, Florida, United States of America. The event will be held from 30 April 2018, Monday to 04 May 2018, Friday. CS Week 2018 will showcase a wide range of products and services related to customer service sector from the leading exhibitors such as ami and mdm benefits, challenges and technology and deployment, automating field service delivery, call center techniques, strategies and technology, changing role of csrs, cis selection and implementation, customer self-service strategies, customer service training and techniques, customer survey data collection, management and protection, credit & collections, demand response, home energy management, integrating gis with cis, meeting customer demands, options for extending legacy systems, outsourcing and multi-sourcing, payment and prepayment options, proven technologies, systems and software, rate case management, regulatory factors, smart grid preparedness, smart infrastructure, social media, strategies for bill presentment, successful project management, systems Read Moreimplementations and upgrades. The approximate number of exhibitors that will exhibit at this event is over 170. The event will accommodate approximately 100,000 square feet of exhibit space. Over 3,000 visitors are expected at this event. Visitor profile of this event includes C-level executives, VPs, managers, directors and all levels of customer service personnel, marketing, rates & regulations, call centers, collections, e-business, B2B, technology development and application support professionals. The frequency of CS Week is annual.

  Address : 333 South Franklin Street

  City : Tampa, FL

  Country : United States of America

  Phone : (813) 274-8511

  Website : Click here for venue website

Tampa Convention Center

Located along the beautiful Riverwalk in the heart of Tampa, Florida, Tampa Convention Center is a world-class is a conference venue, an exhibition hall, a location for private parties, corporate off-sites 600,000-square-foot event space featuring 200,000-square-foot exhibit hall, 36 flexible meeting rooms and a ballroom accommodating up to 2,000 guests.

Exhibit Space Rental

10’ x 10’ Booth Space $2,400
10’ x 20’ Booth Space $4,300
10’ x 30’ Booth Space $6,050
20’ x 20’ Island Space $9,800
20’x 30’ Island Space $12,100
20’ x 40’ Island Space $14,300
30’ x 30’ Island Space $16,500
30’ x 40’ Island Space $22,000
40’ x 40’ Island Space $27,500
40’ x 50’ Island Space $34,100
40’ x 60’ Island Space $42,000
Organized by

CS Week

Address: 2612 W. Lamberth Rd. Ste. 300

City: Sherman, TX

Country: United States of America

Phone: 1-903-893-3214

Fax: 1-903-893-6163

Email: info[at]csweek.org


  • Tuesday : 1:00pm - 6:00pm (Exhibit Hall Hours)
  • Wednesday : 11:15am - 6:30pm (Exhibit Hall Hours)
  • Thursday : 11:15am - 3:30pm (Exhibit Hall Hours)

Event at a glance

  Event Type International Trade Show & Conference
  Start Date 30 April 2018, Monday
  End Date 04 May 2018, Friday
  Category Power and Energy, Electronics, Electricals & Lighting
  Venue Tampa Convention Center
  City Tampa, FL
  State Florida
  Country United States of America
  Organizer CS Week
  Web Site Click for official website
  Frequency Annual
  Visitors 3,000+
  Exhibitors 170+
  Space 100,000 square feet
  Open to Trade visitors

Past Editions

  • 22 May 2017 - 26 May 2017
    Fort Worth Convention Center (FWCC), Fort Worth, TX
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